jili rtp — Safe and Responsible Gaming
While we want you to enjoy gaming, we also want you to stay in control at all times. Your safety is our top priority at jili rtp. On this page you will find detailed information about limit-setting tools, warning signs, and where to get support.
Gaming is for fun, not addiction
jili rtp believes that online gaming is an entertainment activity — just like watching a film or enjoying sports. But when gaming gets out of control, it can have serious effects on personal and family life. We therefore encourage every user to set their own limits and seek support when needed.
Our Terms and Conditions clearly state that anyone under 21 years of age may not participate in any form of betting or casino games on this platform. Age verification is mandatory when creating an account, and we may request additional identification in any case we find suspicious.
Responsible gaming means playing within a budget, not chasing losses, and not treating gaming as a source of income. At jili rtp you can set your own deposit limits, bet limits, and breaks. These tools are available in your account settings and can be activated at any time.
If you feel that your own or someone you know's gaming habits are becoming a concern, seek support without delay. Our FAQ section has answers to many questions about responsible gaming, and you can contact our 24/7 live chat or email for direct support.
jili rtp's Commitment
- Age verification (21+) is mandatory when opening an account
- Option to set personal deposit and bet limits
- Temporary account break or permanent self-exclusion
- 24/7 support in Bengali and English
- Access to detailed gaming history and spending records
- Personal data protected with SSL encryption — learn more in our Privacy Policy
Tools to Set Your Own Limits
Use these tools at any time from your account settings
Daily / Weekly Deposit Limit
Set the maximum amount you deposit each day or each week. Once a limit is set, it takes effect immediately.
Maximum Amount per Single Bet
Set your own upper limit on how much you place on any single bet. This is an effective step to avoid large losses.
Temporary Account Break
Take a break from gaming for 24 hours, 7 days, or 30 days. You cannot log in during the break, but the account will reopen automatically once the period ends.
Long-Term or Permanent Self-Exclusion
You can apply for a period ranging from 6 months up to permanent exclusion. Once activated, it cannot be reversed.
Review Spending and Gaming History
View detailed records of all your bets, wins, losses, and deposits from your account, and assess your own habits.
Contact the Support Team Directly
Speak directly via our 24/7 live chat. Our team will assist you in Bengali and English with setting limits.
Recognise the Warning Signs
If you notice these signs, it is important to seek support
Spending beyond your budget: You are depositing more than your set budget and telling yourself "just one more" bet each time.
Chasing losses: After a loss, you are placing larger bets trying to win back what you lost — which often leads to even bigger losses.
Hiding from family and friends: You are keeping secret from your family how much time and money you are spending on gaming.
Neglecting daily responsibilities: Gaming is causing you to fall behind at work, in studies, or in family relationships.
Gambling with borrowed money: You are taking out loans or borrowing money from others to place bets.
Restlessness when not playing: When gaming is unavailable, you feel irritable, anxious, or unable to concentrate.
Ask Yourself
Ask yourself these questions regularly
- Am I thinking of gaming as a source of income?
- Am I able to stay within my set budget?
- Is gaming affecting my sleep or eating habits?
- Can I stop playing whenever I choose to?
- Are the people close to me concerned about my gaming?
- Do I keep coming back to try to recover lost time or money?
If the answer to most of these questions is yes, it is time to seek support. See the support resources below.
Self-Exclusion Request
Fill in this form to temporarily or long-term close your account
Exclusion Request Form
Once the request is submitted, our team will contact you within 24 hours.
There is no review period for permanent exclusion — once activated, it cannot be undone. For urgent matters, contact our live chat directly.
Where to Find Support
You are not alone — the right support is close by
24/7 Live Chat
Our support team is active day and night in Bengali and English. Come to live chat directly for limit setting, account breaks, or self-exclusion.
Contact by Email
For confidential support, write to us at: [email protected] — we typically respond quickly and your information is kept completely private.
Talk to People Close to You
Share how you are feeling with a trusted family member or friend. Support from loved ones is often the most powerful source of encouragement.
Psychosocial Counsellor
Gaming addiction is a mental health matter — seeking help from a professional counsellor or psychologist is not a weakness, but a sign of courage.
Mental Health Services in Bangladesh
Government and private hospitals in Bangladesh offer treatment and counselling for gaming addiction through their mental health departments.
Learn for Yourself, Share with Others
Become informed about responsible gaming yourself and share this knowledge with others in your family — especially teenagers.
21+ Age Policy
Any form of betting or casino gaming at jili rtp is for persons aged 21 or above only. Age verification is a mandatory part of our process.
If you know that an underage member of your family is attempting to use this platform, please inform our support team — we will take immediate action.
Parents are requested to use password protection on their devices and not to leave personal account details within reach of children.
Core Principles of Responsible Gaming
- Only bet money you can afford to lose without affecting your household
- Set a time and money limit before each session
- Avoid playing while under the influence of alcohol or medication
- Do not use gaming to cope with stress or low mood
- Spend time on hobbies and social activities outside of gaming
- Do not treat winnings as guaranteed income — outcomes are always uncertain
Responsible Gaming FAQ
Answers to the most common questions